"I'm sorry, ma'am, but I'm not able to offer you a refund"

"Give me your &*$# name then!!"

"My name is Emily"

"...And your LAST name??"

"I don't give that out, ma'am"

"Oh that's right. Because you DON'T HAVE a last name! %$&$!"

*Click*

Sigh...Just a regular Monday in Customer Service. One of these days I would like to know what it's like to go work and only hear pleasant things from pleasant people! Haha, does that even happen? Still, I'm glad I can come home to lots of hugs and nice words from this hubby of mine...it definitely makes it easier. :)

In awesome news, I am less than three chapters from finishing the fantasy novel I'm reading, and the next one in the Wheel of Time series by Robert Jordan (that I had on hold at the library) is now available! :D Perfect timing...